Knowledgebase

Setup Email with Microsoft Outlook 2013

When you first open Outlook, it will provide a “Welcome to Outlook 2013” message, click the Next button.
The next screen will ask “Do you want to set up Outlook to connect to an email account?” choose Yes and click the Nextbutton.
On the Auto Account Setup menu, select the option for Manual setup or additional server types, then clickNext.

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On the Choose Service menu, click the POP or IMAP option then click the Next button.

You will then see the POP and IMAP Account Settings menu, fill in the fields.

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Below is a description of the fields:

Option	Description
Your Name	Enter the name you want people you email to see, such as: John Smith
Email Address	Enter your full email address, such as: username@example.com
Account Type	Choose if you want to use POP or IMAP. By default, POP downloads and removes your emails from the server, while IMAP leaves them on the server. In our tests, we are setting up a POP account.
Incoming mail server	Standard settings: imap.domain.com OR pop.domain.com (Replace domain.com with your actual domain)
Outgoing mail server (SMTP)	Standard settings: smtp.domain.com (Replace domain.com with your actual domain)
User Name	Enter your full email address, such as: username@example.com
Password	Enter the password you for this email address.
Remember password	I recommend checking this box, so Outlook will save your password.
Require logon using (SPA)	Do not check this box.

Click the More Settings button.

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Click the Outgoing Server tab.
Check “My outgoing server (SMTP) requires authentication“.
Check “Use same settings as my incoming mail server“.

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Click the Advanced tab.Enter your settings, below is a description of the available options.

Option	Description
Incoming Server	Choose your preferred settings, below are the available options. Standard (POP3): 110 Standard (IMAP): 143 SSL (POP3): 995 SSL (IMAP): 993
This server requires an encrypted connection (SSL)	Click this if you are using the SSL option.
Outgoing Server	Standard: 25* or 587 SSL: 465 *Often times, ISP’s will block this port for use with their email. You may want to consider using port 587, or the secure settings.
Use the following type of encrypted connection:	Standard: None SSL: SSL

Click the OK button.
Click the Next button, Outlook will test the the account settings.

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You will see two tasks: Log onto incoming mail server, and, Send test e-mail message. When they are complete, Close button.
You will see a message stating “You’re all set!” click the Finish button.

IMPORTANT
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. Many ISPs block port 25 in order to minimize the amount of spam sent using their network. If you are facing issues sending mails using the default port 25, you can confirm with your ISP whether port 25 is indeed blocked by them.
To circumvent this, you can use an alternate port 587 for sending mails if port 25 is blocked. Here’s how:a) In Outlook Express, on the Tools menu, click Accounts
b) Select the email account you wish to modify and click Properties
c) Under the Advanced tab, replace the default port number 25 with the alternate port number 587 in the field provided forOutgoing mail (SMTP)
d) Click OK and then Close to save the changes

Your setup is complete. When you click on the Send/Receive button, your email will be downloaded by Outlook.