Transfer Your Domain Name

Before proceeding with the Transfer, you are advised to first check the following:

  • confirm if your domain name can be transferred

  • check if you require to obtain a Domain (Transfer) Secret or Authorization Code (known as Unique Domain Authentication ID (UDAI) for .NZ domain names) for your domain name prior to placing a Transfer request. 

Once you have confirmed the above, you may place a Transfer request for your domain name with VEBA.

NOTE: We handle ALL domain transfers for our customers. Please contact us by openning a support ticket or using live chat and we will gladly handle the transfer process for you, free of charge

Instructions for Customers

  1. Go to my.VEBA.co.

  2. In the box, enter the domain name of your choice. 

  3. Click the Transfer button.

  4. By default, the Default Contacts and Default Name Servers set by you will be associated with the domain name. Click the  icon to change the Contacts and Name servers -

    • Contacts: Click the Change Contact button. Then, you may select from the available list of Contacts or Add a New Contact by clicking the Add New button.

    • Name Servers: Click the Change NameServers tab and specify the Name Servers.

  5. Proceed with the Payment of the Invoice.

  6. After you have placed the Transfer Order, the Administrative Contact for the domain name will receive an e-mail from VEBA for the Transfer Authorization process, which needs to be approvedwithin 5 days.

  7. After clicking the approval link in the Transfer Authorization email, the Administrative Contact needs to provide the Domain (Transfer) Secret Key/Authorization Code. Alternatively, you can provide the Domain (Transfer) Secret Key/Authorization Code from within your Control Panel:

    1. Login to your Control Panelsearch for the domain name being transferred and proceed to the Order Information view. 4

    2. Provide the Domain (Transfer) Secret Key/Authorization Code and click the Submit button.

    Note

    The Domain (Transfer) Secret Key/Authorization Code can be submitted through the approval link or from within your Control Panel, within 30 days after the Transfer Order is placed. If the Authorization Code provided is incorrect, the transfer will not proceed - you will have to verify the code with the current Registrar, and submit the correct code from the approval link or the Control Panel.

  8. Once the mail has been approved by the Administrative Contact and the Domain (Transfer) Secret Key/Authorization Code submitted, the Current Registrar will be notified regarding the transfer.

    The Current Registrar will send an e-mail to the Registrant and/or the Administrative Contact of the concerned domain name to confirm that they wish to Transfer their domain name. If the Transfer is not denied by either the Registrant or the Administrative Contact or the Current Registrar, the domain name will be Transferred to you under VEBA in the next 5 days.

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