- Login to your my VEBA account (or click here).
- Click "Services", then "My Services" from the menu bar.
- On this screen, you will be able to see all your services with VEBA. Select the email service that you'd like to manage (click the green "Active" rectangle).
- You are now on the “Service Overview” page, where you can see the details of your email service, including the total email accounts, emails created, and domain information.
- Click the blue "Manage Service" button.
- On the left-hand side, you should see various options, including Manage Accounts, Create Email Accounts, and Create Forwarder. To create a new email account, click the "Create Email Accounts" option.
- You will now be shown a table with all the created email address under your account. From here, you can perform individual actions to each account, by using the Edit, Delete, and Suspend buttons in the row of the corresponding address.
- Click the blue "Edit" button.
- On the left-hand side, you will now you'll see a "Reset Password" option on the left hand side. Click that link, then click the green "Reset Password" button.
- The system will then generate you a new temporary password and show it to you right there on that screen.
